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GENERAL FUNCTION: Provides a wide range of duties related to the day-to-day sales functions of a Mortgage Loan Originator . This position will support a multitude of Mortgage Loan Officers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating
concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES & RESPONSIBILITIES:
* Enter pre-qualifications and applications in the Loan Origination system.
* Evaluate loan options with the Loan Consultant that adhere to product and credit guidelines.
* Identify loan adjustments and execute change of circumstance in the loan origination system.
* Assure all components to the file are ordered, copied and included in the loan package prior to processing.
* Work with customers to set expectations including but not limited to rate inquires,
appointments, loan status and other information deemed necessary.
* Confirm and attend appointments and review with customer all documents needed at time of application to ensure efficiency.
* Serve as a liaison between Loan Consultant, Fulfillment and Sales Support.
* Assisting in other areas as needed.
SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* High school diploma or equivalent.
* Minimum two-years mortgage processing or loan originations experience.
* Broad understanding of residential mortgage loans.
* Proven computer skills with knowledge of windows based applications.
* Knowledge of federal lending regulations governing residential real estate lending.
* Demonstrated leadership and organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
* Ability to learn and apply knowledge of conventional, government, portfolio guidelines and the computer loan application system.
* This position requires S.A.F.E. Act registration at the time of employment through the
Nationwide Mortgage Licensing System (NMLS). The NMLS web site
(mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration
required for employment in this position.
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Virtual Sales Assistant-3-4Total Base Pay Range 41,600.00 - 66,600.00 USD AnnualLOCATION -- Virtual, Ohio 00000Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.